Every document, delivered exactly as it should be.
Statements, invoices and notices — printed, verified, mailed and e-delivered from a SOC 2 Type II audited facility. Your customers' data never leaves a controlled environment.
You send us a data file. We compose it, print it, verify every piece against its envelope, sort it for the best postage rate, hand it to USPS — and deliver the same document digitally to the customers who want it that way. That has been our specialty since 2013.
You keep the parts of the process that belong in-house. We take the parts that do not, and we tell you plainly which is which.
Solutions
Mailing solutions that complete your business
Most popular
Outsourced print-to-mail
Full-service handling of composition, printing, finishing, envelope insertion, postage and delivery to USPS. Every piece is camera-verified before it is sealed, so the right document reaches the right person, exactly the way you intended.
Electronic delivery & online bill pay
Give your customers a choice. We deliver documents as secure email PDFs and host an online bill pay portal, so the same data file drives both the printed piece and the digital one — no second vendor, no second integration.
Outsourced mailing services
Hand us the high-volume jobs. We sort, presort and meter as needed and deliver to USPS on your behalf — including pickup within the greater Kansas City area.
Local presorting
We process your addresses, meter each piece and run it through our sorters so you earn USPS workshare discounts, and we pass those savings straight back to you.
Disaster recovery
We keep digital backups of your critical documents on our secure servers, so your records stay recoverable and exactly where you left them.
Security & compliance
Security you can verify.
We hold SOC 2 Type II and SOC 1 Type II attestations, pass IRS audits, and staff HIPAA-trained teams in compliant facilities. Your data stays on our secure servers and is tracked from composition through delivery — and we share the reports with your auditors.
SOC 2 Type IIIndependently audited controls for security and confidentiality — over time, not a point-in-time snapshot.
SOC 1 Type IIControls relevant to your financial reporting — the report your auditors will ask for when we touch billing.
IRS auditedWe pass IRS audits — the assurance you need before we handle tax forms and other federally regulated documents.
HIPAA compliantHIPAA-trained staff and compliant facilities for protected health information, end to end.
1984Parent company founded
2013Lineage Connect operating since
6,000+Businesses served
NationalUS coverage
Capabilities
How we get every piece right
These are the controls running behind every job — keeping your postage low, your compliance documented, and each document matched to the right recipient.
Address hygiene
NCOA and CASS processing updates every move and validates each address before print, so more of your mail lands correctly the first time.
Camera verification
Vision systems read every document at each stage of production and confirm it against its envelope before the piece is sealed.
Full color & variable data
Full-color output with per-recipient variable content, so a statement can carry a targeted message instead of a generic one.
Selective inserting
Business rules decide which insert goes in which envelope — regulatory notices to the accounts that need them, offers to the ones that don't.
Proof review & approval
You review and approve proofs before a single sheet is printed, so every run starts from something you have already signed off.
Secure e-delivery
Documents delivered as secure email PDFs for customers who prefer their statements in the inbox — driven by the same file as your print run.
Online bill pay
A hosted portal where your customers view and pay their bill online, shortening the gap between the document and the payment.
USPS workshare discounts
Our workshare partnership with the post office earns presort discounts on your volume — and we pass that saving back to you.
What you get
Why businesses choose Lineage Connect
Steeped in experience
Thirty-plus years of industry experience and facility infrastructure built to meet HIPAA and the security and compliance requirements your industry runs on.
National coverage
Complete print-to-mail outsourcing across the United States, with local pickup and presort service throughout the greater Kansas City area.
Equipped start to finish
The systems, equipment and storage to carry your mail all the way from composition to distribution — under one roof, with one point of contact.
Value passed back to you
Our workshare partnership with the post office earns exclusive presort discounts on your volume, and those savings go back into your budget.
How it works
Three steps to stress-free mail
Talk to a strategist
A sales professional trained to look at your business as a whole maps your volume, timing and compliance needs with you before anyone talks price per piece.
Get a plan built for your case
We present a business review with solutions matched to your budget, volume and goals — covering data quality, security and document production together.
Hand it over with confidence
If outsourcing is right, you gain a secure facility, workshare savings and one less thing to manage. If it isn't, we will tell you so and help you do it in-house.
We only take work into our hands when it genuinely serves your core business. That is why clients stay.
Questions
Frequently asked
Which security audits do you hold?
We are SOC 2 Type II and SOC 1 Type II audited, we pass IRS audits, and our staff and facilities are HIPAA trained and compliant. Type II matters: it tests whether controls actually operated over a period of time, rather than whether they existed on one day.
Can you handle both printed mail and digital delivery?
Yes. The same data file drives your printed pieces, secure email PDF delivery, and an online bill pay portal — so you are not integrating with one vendor for paper and another for digital.
How do you make sure each document reaches the right person?
Camera and vision systems read each document at every production stage and match it against its envelope before sealing. NCOA and CASS processing verifies the address itself, so both the contents and the destination are confirmed before a piece leaves the floor.
How does outsourcing save us money?
Three ways: USPS workshare presort discounts we pass back to you, the equipment and labor you no longer staff internally, and the reprint and return postage that NCOA and CASS address processing prevents. We will model all three against your actual volume during the strategy session.
Do you serve clients outside Kansas City?
Yes. Print-to-mail outsourcing runs nationwide across the US. Mail pickup for presorting and outsourced mailing services is available within the greater Kansas City area.
How are our documents backed up?
Our disaster recovery service keeps digital backups of your critical documents on secure servers, so your records stay independently recoverable and available whenever you need them.
Get started
Let's map out what your mail could look like.
Book a strategy session. We will walk through your volume, your compliance requirements and your current process, then show you exactly what we would do with it.